Leaving no component untouched: Once your Mühle watch has arrived safely at our manufacturing workshop in Glashütte, it will be carefully checked by an experienced master watchmaker to identify its service and repair requirements. This expert not only checks its strap and case but also examines the movement, face, hands and all other components. After this initial inspection, we provide you with a cost estimate for the work. Only once you have confirmed this estimate and placed your service order will we get to work on servicing your watch.

Despite the importance of your watch’s appearance, it is a well-known fact that true beauty is found on the inside, which is why our service particularly focuses on the extensive maintenance of the movement inside a Mühle watch. Our service work aims to restore your Mühle watch to its original perfect condition. To achieve this, our service watchmakers carry out a multitude of tasks:

• Removing the movement
• Checking the winding mechanism, escapement, wheel train, motion work and calendar function
• Carrying out service and/or repair work on the movement
• Reassembling the movement, including lubricating all components with oils and greases designed for this specific application
• Regulation: checking and regulating the movement in six positions
• Checking all movement functions

A Mühle service is like a rejuvenating cure for your watch, both on the inside and the outside, where we professionally clean the watch’s case and its stainless steel strap. In addition, a case refurbishment can remove any scratches that may be on the case. The ultimate aim of all aspects of a Mühle service is to restore the original perfect condition of your Mühle watch. To achieve this, our service watchmakers carry out the following tasks:

• Cleaning the case, metal strap, face and hands in an ultrasonic bath
• Refurbishing the case (if requested)
• Restoring metal straps (if requested)
• Replacing worn components (if requested)
• Attaching the face and hands, case and strap

We maintain our connection to our company’s nautical roots by placing particularly high value on the watertightness of our wristwatches. The watertightness of a watch may deteriorate over time, for example as a result of knocks or blows. Other factors such as solar radiation, contact with cosmetics and chemical reactions with adhesives can also cause its seals to become permeable to water. This is why replacing the seals of a watch forms an integral part of every Mühle service. To ensure the watertightness of your Mühle watch, our service watchmakers carry out the following tasks:

• Checking and achieving watertightness
• Replacing the crown, tube and all seals to ensure perfect watertightness

We want to ensure that every single Mühle watch leaves our service workshop in an immaculate condition. We therefore carry out all service work with the utmost care and conscientiousness to meet the highest quality standards. We additionally carry out a comprehensive final check, which involves the following tasks:

A week-long final check by the service watchmaker responsible for your watch, including:
• Running down the watch twice to check the power reserve and accuracy values • Checking precision when fully wound and after 24 hours with a run-down spring barrel • Checking watertightness • Complete functional test •
A second independent final inspection carried out by a Mühle master watchmaker.

If you want to bring your watch directly to our workshop or send it to us by post, please contact us beforehand. We are happy to provide you with information on our repair and maintenance services and how to ensure that your Mühle watch arrives at our workshop safe and sound. Otherwise we could recommend you a service specialist in your country and support you with contacting your next service center.